For people who are done being fobbed off.

You have explained it enough times. Now make them answer in writing.

Walk away from the appointment with your side of it finally on the record: every symptom, every date, every request set out formally and citing the guidance they are expected to follow, so it has to be read on its merits instead of dismissed in a paragraph. Answer a few short questions and it is in your inbox in about 3 minutes, from £39, one payment, nothing else to pay.

180 days. For any reason or for no reason at all. Email us and we refund you.

Pick your situation

Nothing refused yet, or already refused?

Start below if nothing has been refused yet or you would rather send it yourself. If a decision has already gone against you, the dispute packs are further down and we can handle those for you.

Comparison values are indicative prices for the equivalent private or professional service. See methodology.

Letters cite the actual NHS guidance, by sectionBuilt for people dismissed for years

You read and edit every word before anything is sent.

100% money-back guarantee

If it isn't right, we redraft it.
180 days. For any reason or for no reason at all. Email us and we refund you.

You do not have to prove anything.

Something has already been refused

Hand it over. We will handle it.

For a decision that has already gone against you, so your case is answered in the language the decision maker scores against, on your real deadline.

PIP refused, or scored too low

Your PIP was refused, or scored lower than it should have been.

We handle the Mandatory Reconsideration for you. You answer short questions about your own day. A caseworker takes it from there, our document engine does the drafting, and you read the finished pack and send it in your own name.

£149, one off, VAT included

Your case will be assigned to a caseworker within 24 hours of your order, and you will hear from us directly.

Mandatory Reconsideration refused

Your Mandatory Reconsideration came back refused.

We handle the appeal paperwork for you: a written submission for the First-tier Tribunal, an evidence checklist and hearing preparation notes, built from your own account and read line by line by a caseworker before it reaches you.

£199, one off, VAT included

Your case will be assigned to a caseworker within 24 hours of your order, and you will hear from us directly.

NHS Continuing Healthcare refused

You are caring for someone and the NHS says they do not qualify.

We handle the NHS Continuing Healthcare paperwork for you: a family evidence statement built from your answers, mapped to the twelve care domains, and the letter for the stage you are actually at. You answer questions about an ordinary day. We write it up.

£395, one off, VAT included

Your case will be assigned to a caseworker within 24 hours of your order, and you will hear from us directly.

This is a human led, AI enabled service. A person handles your case and our document engine does the drafting. Most of the work is ours, and very little is asked of you: short questions you can answer in a phrase, saved as you go, and you can stop and come back whenever you need to. As with everything we sell, you can ask for a refund within 180 days, for any reason or for no reason at all.

NHS-citedEvery citation checked against the sourceUK GDPR · Stripe
What you get01

A finished document set that has to be answered in writing.

Short questions · ~3 minutes from finish to inbox

You stop having to perform your own illness in a ten minute appointment. You answer short questions about your own day, and a person and our document engine write it up, citing the guidance or the descriptors it has to be read against. Formal British English. Every citation is verified against the published source before you see it. You send it in your own name, and your side of it is finally on the record.

  • PDFs on letter-quality stationery
  • Plain-text version you can email
  • The supporting documents for your next step

165

conditions tracked in our PIP dataset

10

NHS guidelines cited

0

invented citations · every one verified

Compare · 03

Why not just ChatGPT it.

We checked. Only one of these routes leaves you holding something that has to be read on its merits and answered in writing.

Swipe to compare
 Going it aloneChatGPT letterPrivate GP £180+Finally Seen · £39
Cites NHS by sectionrarelyyes, often inventedsometimesyes, verified
Formal complaints packnononoyes. Stage 1 + 2 + CQC
Money-back guaranteenononoyes, redraft or full refund
Time to letterweeksminutes, risky1 to 2 weeks~3 minutes
Review appointment request on recordmaybemaybenot enforced28-day request, on file

Citation hallucination rates for general-purpose chatbots in medical contexts are well-documented in the academic literature. Our letters are checked against the published NHS source before you see them.

Process · 04

Three steps.
About 3 minutes.

Read the full process
01~2 minutes

Answer short questions

The hard part is already done for you. You only describe your own day, in plain English. No medical jargon, no reading, no homework. Saved as you go, so you can stop and come back.

02~1 minute

We write it up

Formal British English, in the language the decision maker or the surgery is expected to answer. A verifier pass checks every citation against the published source before you see it.

03PDFs in your inbox

Read it, then send it in your own name

Your document set arrives in your inbox within minutes. Read every word, edit anything you want, then email or post it yourself. Once it is sent, your request is in writing and on the record.

Have my MR handled · £149